NOTE: **We have been inspected for safety and own an operating license according to Washington State RCW 67.42.
Q: Is a deposit required when booking a party?
Yes, a $50 non-refundable deposit is required at the time of booking. All booking is done through our website online. If you need to pay your deposit with cash, please contact us at our facility.
The $50 deposit is applied towards the total cost of your party. You are responsible for paying the remaining balance upon arrival of your party.
You may change your party date or time (subject to availability) without losing your deposit if you contact us at least 2 weeks prior to your original party time.
Q: How long is my party and can I choose to extend my party time?
Private parties are scheduled in two hour increments. We do allow you to extend your party by two hours by purchasing a second party package. For more information on how to extend your party, please contact management at 253-445-6766.
Q. Is my party completely private?
No, during the first 1.5 hours of your party, you will be playing on our bouncers with the general public. You do have access to your private party room for the full 2 hours.
Q. Do I need to come in and get the waiver from the store?
No, the waiver can be downloaded from our website. Please see the waiver page on our website.
Q. Do all of the children need their own waiver form?
Yes, with the exception of siblings. A family can fill out a single waiver that includes the names of all family members. We have extras on site for the parents to fill out.
Q. Is there an age limit?
Yes, our South Hill facility only allows for kids 12 and under to play on the equipment. No adults are allowed to play on our equipment during parties or open play.
Q. Can I bring decorations and balloons?
Yes, decorations are allowed on the table tops but not on the walls. Please no confetti, silly string, and piñatas.
Q. What about children with Casts?
We apologize but children with casts are not allowed to bounce. This is for the safety of your child and for children around them.
Q: When do I arrive for my party?
We ask that you and your guests begin arriving 20 minutes prior to your scheduled party time. This will allow time for parents to sign waivers and for the attendant to review safety rules with your guests. Please do not arrive sooner than 20 minutes as we will not be able to check you in it will interfere with other parties. Once checked in, your party will start at the scheduled time. We will not start the party early.
Q: How many children can I invite to my party?
Each private party includes 11 children this does not include adults and children under 2. There will be a $10 charge for each additional guest with a maximum of 15 children.
Q. Can I bring in my own food?
Yes, you can bring in cake, ice cream, pizza, sandwiches, snacks, drinks, and any other dry non-sticky food. We do not allow any cooking or reheating within our facility as well as alcohol or glass containers. We do not provide any pizza. We ask that you not bring in foods such as pasta, soups, noodles, or any other foods that cause large amounts of mess in our facility.
Q. Can I bring my own paper products?
Yes. As part of your part package, we provide cups, plates, napkins and utensils for up to 15 people but you may choose to use your own.
Q. Can I cancel my party?
You can cancel your party but the reservation deposit is non-refundable. This means that you will not be getting your deposit back.
Q. What happens if my child is sick or hurt prior to my scheduled party?
Please call our manager as soon as you know that your child is sick or hurt. Your deposit is still non-refundable but we can reschedule your party for a different date.
Q. What does my child need to bring to the party?
Comfortable clothes to run and slide in are recommended. Socks are required for all participants at all times. We do sell socks for $1.50/pair. Please do not wear jeans with sharp studs on them as this can cause tares in the equipment.
Q. Do I need to attend my child’s party?
All private parties must have 2 adults in attendance. All children must have a waiver signed by a parent/guardian.
Q. Can I bring popcorn machines, cotton candy machines, face painting, clowns, or other vendors to the party?
No. Our insurance does not cover any outside vendors or machinery. These things will not be permitted in our facility.